• FAQs
  • Language : en

2 Years Warranty
2 Years Manufacturing Warranty
Micro products are guaranteed against manufacturing faults for two years from the date of purchase.

If the product has a manufacturing fault we will repair it or send out replacement parts with free of charge. If the product fails due to wear and tear, accident, neglect or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge.

What is covered?
Workmanship or materials that are deemed faulty from the factory.

What is not covered? 
Second hand product, those obtained via third-party resellers, modified or altered product, poorly maintained product (left outside), normal wear & tear (Any damage, failure or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in owner's manual), wear and tear on wheels (flat spots, worn down polyurethane etc.) improper or abnormal use: not following instructions, excessive load, transport damage i.e. airline or freight damage, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship.
 

Back to top